The City of Dijon with Facility Land for Public Buildings Administration

The City of Dijon uses Facility Land to implement a CMMS (Maintenance Management) tool and a GPAO (Asset Management) tool.

The main missions of the Public Buildings Administration, which depends on the Ministry of Public Works, are as follows:

• the study and execution of construction and transformation projects for public buildings;

• maintenance and repair of public buildings and rented buildings;

• the acquisition and maintenance of furniture and special equipment assigned to public service buildings;

• the control and maintenance of technical and security installations in buildings occupied by public services;

• the appraisal of built properties to be acquired or transferred by the State as well as the determination of the rental value of buildings;

• the establishment and maintenance of the inventory of public buildings and the preparation of the related graphic and photographic documentation.

Project scope:

• 1000 000 m2

• 25,000 / 30,000 installations / equipment managed

• 19,000 applicants

• 130 to 160 interventions per day

• 19 Technical lots

The problems existed:

• Lack of harmonization of processes

• Lack of a tool for managing “maintenance” activity

• Manual reporting

The "must":

“Scalability of the solution; Sustainability of technological choices; Full integration of the IFC standard.”

The IT department of the city of Dijon aimed to implement:

- A maintenance management tool (CMMS) to improve:

• the quality of corrective maintenance and cost optimization

• management of contractual commitments of service providers (multi-service, multi-technical, single-technical, etc.)

• monitoring regulatory compliance

• preventive maintenance

• planning of works and major regular maintenance (GER) and associated budgets

- A CAPM tool:

• management of city buildings and schools

• inventory control

• the management of works

To achieve this vision, the city of Dijon wanted to:

1. Establish a complete and accurate inventory of the State's real estate and personal property assets with continuous updating.

2. Gradually adopt a planned preventive maintenance approach to increase its overall profitability.

3. Develop its organization and its ways of working to preserve the operational value as well as the economic value of the heritage.

4. Equip yourself with a tool to be able to plan, in a transparent, objective and systematic way, your financial resources for maintenance and modernization in the short and medium term.

5. Improve its profitability, performance and the quality of services to its customers by analyzing its needs and learning about systems developed and used by others.

6. Stimulate the circulation of information within and outside the Administration.

7. Equip yourself with an efficient information system which allows you to:

• manage descriptive heritage data (information, documents, graphics, plans, photos);

• assess the health of the heritage as well as the state of compliance with standards and functional needs;

• manage qualitative information;

• define, plan and manage in parallel all preventive maintenance and modernization interventions;

• define and manage a preventive maintenance and modernization budget;

• communicate both internally and with our partners externally.

8. Upgrade your IT infrastructure.